What's a pastor for?
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By far the most uncomfortable pastoral work I do is with people who want help for relatives in churches that are far away. I once got a call from one such relative who had been elected secretary of a church committee and wondered how she should minute the meeting. Worse are the complaints about pastors who do things I have done. (“My brother says they don’t sing hymns everyone knows. What can we do?”)
Harder still is the task of dealing with relatives of folks who really have been on the receiving end of pastoral incompetence. Better incompetence, though, than malicious intent.