It’s beautiful when the congregational system is humming along—the church is Spirit-filled, worshipers are bearing each other’s burdens, submitting to one another and rejoicing continually. When faced with major decisions, the congregation seeks the Lord and the guidance of the Holy Spirit. After prayer and copious dialogue, a consensus emerges. Or the congregational system hits a pothole. The decision-making process is accelerated or compressed for a decision that has huge implications for the life of the church; the issues raised are theologically profound and the consequences painful no matter what is decided. At these times, a congregation can see its unity shattered.