Congregational redevelopment and leaving room

One of the best pieces of advice I ever got came shortly after one of the first worship services I led as a pastor. One of the parish members came up to me after worship one week and said, "You didn't leave enough room."

"What do you mean?" I asked. I had no idea what she was talking about.

"During the prayers," she answered. "You always include a prayer for 'those we now name in our hearts', but you don't leave enough room for me to pray for all the people I want to name."