Congregations in Conflict: Cultural Models of Local Religious Life, by Penny Edgell Becker
Conflict is killing us," a frustrated denominational executive explained. "We take years to build up a congregation, and boom! We lose the best members in a firestorm we can't control. In fact," he confided, "the vast majority of our churches are carrying hidden conflicts that could explode at any time. As a church leader, half your job is fighting fires. Some you can see, but others are smoldering just below the surface."