Both doctors and patients are demoralized these days, says Arthur Frank, though neither group is aware of what the other is experiencing. Doctors are suffering discouragement and alienation instead of enjoying the hope and human connection that lured them to the profession. Patients feel like specimens and objects instead of human beings. It’s a familiar problem, to be sure, and it is also a paradigm for all of the transactions that occur between persons. We are all in need, and we all have something to give. Generosity, says Frank, is the missing currency.