On a recent plane trip I read the in-flight magazine and found the letters column especially interesting. One reader wrote that he loved the airline, saying it “has all the qualities I look for in my future bride: always on time, greets me with a smile, welcomes me home and takes care of me during our time together. OK, so I’m a hopeless romantic who thinks I will meet my future wife on my next flight.” Others wrote that they found their flights “comforting” and “enjoyable.”
I shared the letters with a friend who was traveling with me, and we agreed that such enthusiasm wasn’t typical of our experience of air travel. Always on time? You must be kidding.